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Testimonials

SCUDO Realty & Property Management
4.7
Based on 34 reviews
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Johnny Wolff
Johnny Wolff
00:16 30 Jul 20
Spoke with them via FaceBook. Really impressed with their eye for continual improvement as well as their focus on using the best available technology products. Will definitely recommend to investors in need.
Tony Thompson
Tony Thompson
20:41 23 Jul 20
I work with SCUDO on a B2B basis. I love working with Ray because he is so easy to work with. We get stuff done fast and easy. Also since I'm from the midwest, its refreshing to hear his thick east coast accent 🙂
Rusty Miller
Rusty Miller
02:06 12 Jul 20
It was brought to my attention through a reply to a post I made earlier today, that I mistakenly stated this realty and management company required a non-refundable deposit with my application. I apologize to anyone who may have read that post. Rather than a "deposit", it was a processing fee, (one might say it is only a matter of semantics). Regardless of what it is called, when SCUDO receives funds for "processing" an application for a specific property, it is the expectation of the applicant that the funds would ONLY be used for processing the application IF that application is THE ONLY application for that property, and not one of many. It would seem a bit less of a scam if one application was processed at a time, and other applications held in wait until such time as the first application received has been either denied, rejected, or approved. That would seem to be the ethical and practical way to run a business. Again, I apologize for my error in semantics.
Allie Harrison
Allie Harrison
19:36 08 Jul 20
Marisela (Scudo Agent) is VERY responsive, understanding, and professional. She provided better than exceptional customer service to us from start to finish. We had an issue with the carpet when we moved in, and she handled ASAP! Marisela advocated for us -the tenant- while keeping the home owners best interest in mind as well. What a tight walk to balance, but she did it beautifully and respectfully. I can't say enough GREAT things about her! Additionally, I loved the Citizen bill service offered by Scudo. It was free for us to use and made our relocation SO. MUCH. EASIER. I highly recommend you utilize this service if you are looking to sign with a SCUDO property.
Patrick Harrison
Patrick Harrison
12:56 08 Jul 20
Marisela and her crew are great to work with! Very prompt and Professional. Our family would recommend to anyone in the KC area!
Angie Mccormack
Angie Mccormack
13:51 30 May 20
I would not reccomend this company! Everytime they have come to do work at my place, they do not complete the job properly or in a timely manner. We have to contact management again to have it completed and done right including clean up after they are finished. If I was a homeowner, I would never use this company again.
Kyle Mead
Kyle Mead
11:50 18 May 20
Been looking for a place with my fiancee for awhile and these guys gave us an opportunity no one would so thank you guys!!!
Becca Adler
Becca Adler
16:17 24 Apr 20
Scudo and their team have been so helpful and accommodating during this crazy time in our lives. There was never an issue of setting up a tour and we were able to do so safely and privately to keep all parties safe. The process of applying to signing the leasing was quick and efficient and all of our questions were answered to the best of their ability.
Roromiz Mix
Roromiz Mix
02:44 10 Mar 20
Ray is the best. He is accurate in time. Taking car of us just like he is getting the property for himself. Searching the details and we finish the closing with no hussitl. Thank you Ray for making our dream come true.
Dan Rivi
Dan Rivi
22:14 01 Feb 20
Not flashy, but gets the job done reliably with good service.
Jeff Green
Jeff Green
01:56 18 Jan 20
Ray is a terrific agent. I've bought and sold several properties with his guidance. He's always on the ball and is an expert on the KC market.
Jessica Davis
Jessica Davis
20:18 26 Jun 19
Responds quickly to issues or questions.
dillon bettinger
dillon bettinger
01:47 09 May 19
Amazing company to work with!
David Baldwin
David Baldwin
17:29 17 Apr 19
Scudo recently provided us with the most seamless experience in finding property management solutions for our investment properties. Their "top notch" team of experts not only helped guide our initial real estate purchases, but, also set up the concurrent property management from start to finish. I highly recommend them for anyone wanting to truly discover exceptional property management along with dynamic real estate investment opportunities.
Caroline Jones
Caroline Jones
15:47 17 Apr 19
Scudo helped me with purchasing an investment property in KC and also managed the property after purchase. I really appreciated their quick response and ability to jump into actions and find solutions when needed. The team is very down to earth and fun to work with.
Stephanie Manes
Stephanie Manes
15:16 20 Feb 18
Everything was not done on move-in, but we were accommodated to move in a little quicker than they were expecting. They get issues fixed quickly and hassle free. The lease was confusing as long for the layman, but everything has gone smoothly thus far.
Josef Torkelsen
Josef Torkelsen
09:35 15 Feb 18
I trust SCUDO with my investments and think they do a pretty good job. They have good communication, clear statements, and a treat the tenants how I would treat them.
Todd Jaramillo
Todd Jaramillo
01:57 15 Feb 18
SCUDO is top notch in Property Managment. Fast response on things needing fixed and very tech savvy. Easy to pay online
Corey McGinnie
Corey McGinnie
22:28 09 Feb 18
Scudo is an extremely professional full service Realty & Property Management Company. I bought my first investment property with Scudo and the process went so well that I also enlisted them for their Property Management services. They are EXCELLENT communicators and very dependable. It is incredibly reassuring to know that even if I am out of the state on business or out of the country for vacation my tenants are in good hands. Highly recommended!!
Melissa Hogue
Melissa Hogue
04:23 16 Jan 18
He sent emails of exactly what I wanted. I got my dream house three weeks after I moved here. Waited 45 days after that for the loan to complete and I was set. I am so glad I picked him. I've heard horror stories of other places, but he got me exactly what I wanted and where.
Patsy O'Malley
Patsy O'Malley
04:13 21 Jan 15
No question - 5 stars. For Ray, it's personal. He takes his clients' needs very seriously and at the same time he is down to earth and personable. I filled out an interest form on a Real Estate website about a home. Ray was the first person to call me. Normally I wouldn't take the first person that called me, especially since I don't' know him and didn't have a referral for him. But he had so much integrity in his interactions with me, I felt confidence that he was my guy. And when you work with someone who has integrity, anyone he works with usually has integrity and the process is seamless. AND, I was doing a purchase from out of state. He went above and beyond to support my move. Met with service people to handle items in the home - took the time to do a home tour with local friends and spent 2 days working on my deal with I came to town. I would recommend my closet people to him.
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Tony Thompson

I work with SCUDO on a B2B basis. I love working with Ray because he is so easy to work with. We get stuff done fast and easy. Also since I'm from the midwest, its refreshing to hear his thick east coast accent 🙂

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Chelsey C.

We just signed a lease through SCUDO and it was so incredibly easy. They had everything labeled and was easy to understand/read. This was honestly the easiest and quickest lease signing I've ever gone through. I would highly recommend renting through these people!

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Patrick Harrison

Marisela and her crew are great to work with! Very prompt and Professional. Our family would recommend to anyone in the KC area!

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Allie Harrison

Marisela (Scudo Agent) is VERY responsive, understanding, and professional. She provided better than exceptional customer service to us from start to finish. We had an issue with the carpet when we moved in, and she handled ASAP! Marisela advocated for us -the tenant- while keeping the home owners best interest in mind as well. What a tight walk to balance, but she did it beautifully and respectfully. I can't say enough GREAT things about her! Additionally, I loved the Citizen bill service offered by Scudo. It was free for us to use and made our relocation SO. MUCH. EASIER. I highly recommend you utilize this service if you are looking to sign with a SCUDO property.

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Lauren W.

My roommate and I just signed our lease with Scudo. It could not have been a quicker or easier process for us. Their portal has been very easy to use and access so far. Working with Marisela has been great as well. She is very responsive. We're very excited to live in a Scudo property.

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Rand A.

Ray is the best. He is accurate in time. Taking care of us just like he is getting the property for himself. Searching the details and we finish the closing with no hussitl. Thank you Ray for making our dream come true.

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Andrew Hergert

Really great agent. Sold my home quickly and handled the contract negotiations to close the deal well.

Nicholas Perez

"Best experience I ever had in purchasing a house. He made it very easy and was on top of all of the important documentation and was very helpful in recommending what he felt was the best option for us. With his expertise in the real estate field I was very comfortable in selecting a house from Ray thanks again for everything"

Eddie V.

Wonderful personalize service. Very professional staff, which responds in a timely manner.

kaye b
Kaye B

"We loved working with Ray as an Independent Real Estate Company, very personalized service, fast sell and easy communication whenever he was needed"

andrew herrick
Andrew Herrick

“Had a great experience working with Ray and his team getting my house sold! Ray went above and beyond! If you don't want to worry about the process hire SCUDO!”

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T.W.

Very pleased with SCUDO. It was a pleasure doing business with Ray and his staff during the time we occupied one of their rental properties. They were very attentive whenever we needed anything, and always eager to please. If you're looking to either rent or purchase a property, we highly recommend SCUDO.

David Baldwin

SCUDO recently provided us with the most seamless experience in finding property management solutions for our investment properties. Their "top notch" team of experts not only helped guide our initial real estate purchases, but, also set up the concurrent property management from start to finish. I highly recommend them for anyone wanting to truly discover exceptional property management along with dynamic real estate investment opportunities.

caroline jones photo
Caroline Jones

I have used SCUDO to find rental, buy investment properties and manage my homes. Most of the time I had to make decisions from out of state and they went above and beyond to help me. They are very responsive and a fun team to work with! Wouldn't use anyone else in the KC area.

karen k
Karen K

Great experience working with Ray and YES! We highly recommend him. His professionalism, integrity, extensive knowledge of multiple communities, ability to listen to and deliver on what his clients are asking for make him a standout choice for your real estate needs. What we especially appreciated was his directness in providing truthful and useful information that helped us tremendously in our decision making process. We met Ray Orellano almost two years ago as we began our search for a residential property in the KC area. Being CA residents, we knew it would be challenging to shop for homes long distance. We liked what we read about Ray's background and knew his working knowledge of the communities in and around KC would be invaluable & necessary to find the right property. An added bonus was that he came highly recommended from more than one business insider who was familiar with KC & surrounds. Our dream was to find a special residence on a few treed acres, within a 30 mile radius of downtown KC. The kind of property you imagine having family reunions on and a place to accommodate those large Thanksgiving gatherings. We made several trips from CA to KC and Ray was always there without fail ready to take us on tour after tour. His depth of knowledge is quite extensive and he helped us quite a bit by performing preliminary reviews of properties for us using video tech so we could tour the properties with him from a distance. The GOAL achieved! We recently closed on a property of our dreams and this would not have been possible without having gone through the lengthy home search journey with Ray that led us to this wonderful property. We are extremely grateful to Ray & the support of the SCUDO Team. Ray is a dedicated broker/owner who is ON IT for you. He does his homework. We would definitely request his services again on future real estate needs we have.

Townhome Buyer Closed Jan '19

Absolute pleasure working with Ray. He kept us informed throughout the process and dug deep to get answers to our questions. Would 100% use Ray again. -Townhome Buyer Closed Jan '19

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Puanani

You will not find a more trusted advisor to help you in the purchase or sale of a home. His kindness and thoughtful step by step approach ensure not only will you find a home or buyer quickly but you’ll understand the process and will be more informed about your choices. Won’t do business with anyone else.

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Norma

Absolute pleasure working with Ray. He kept us informed throughout the process and dug deep to get answers to our questions. Would 100% use Ray again.

Kim

Both Brittney and Ray are amazing. I have worked with many realtors over the years and they have out-shined all of them. They are quick responders and always willing to go above and beyond. They have made my life a lot easier in a time when I needed it most

Kathy

I contacted Ray regarding a condo I saw online where he was the listing agent. Within a few hours of our phone conversation, Ray had arranged for us to meet and for me to view the condo I was interested in. Although that condo was not the right fit for me, Ray asked what I was envisoning and really got to know my style so he would be able to provide future suggestions. With that in mind, he started to send emails at my request, of homes I might be interested in. Each time I called Ray requesting to see a property, he made it happen. Although it was a difficult process for me to make up my mind what I wanted, Ray continued to be patient and show me numerous properties. He understood when I got frustrated and would just pick right back up when I was ready to look again. Absolutely NO PRESSURE. The one thing that I appreciated most about him is that he never tried to just sell me something because he wanted to close a deal, he really wanted me to find what was right for me in every aspect. We did find the right home for me, and I am very grateful to Ray for his patience and expertise.

J.C

When I met Ray Orellano I knew he was the agent that I wanted to work with. We met when he was showing me a potential rental loft in the River Market area of Kansas City. I was attracted to his versatility in various aspects of real estate - rental property management; buying and selling; and remodel project management. He also impressed us with his knowledge of Kansas City's Brookside, Waldo, and Prairie Village neighborhoods. He found us a great home in an area that sits in the middle of all of the neighborhoods that we like, and he negotiated the purchase very well and even connected us with exceptional contractors who could remodel the house. I would highly recommend Ray.

Terra

No question - 5 stars. For Ray, it's personal. He takes his clients' needs very seriously and at the same time he is down to earth and personable. I filled out an interest form on a Real Estate website about a home. Ray was the first person to call me. Normally I wouldn't take the first person that called me, especially since I don't' know him and didn't have a referral for him. But he had so much integrity in his interactions with me, I felt confidence that he was my guy. And when you work with someone who has integrity, anyone he works with usually has integrity and the process is seamless. AND, I was doing a purchase from out of state. He went above and beyond to support my move. Met with service people to handle items in the home - took the time to do a home tour with local friends and spent 2 days working on my deal with I came to town. I would recommend my closet people to him.

Ethan

Ray was very helpful in helping us with our first home buying experience! We appreciated his willingness to educate us on all the things that we didn't know as first-time home buyers. He was available at all times of the day and prompt with answering all of our questions.

Mark A. Smith II

Just finished working with Ray Orellano for the first time in purchasing my first home in the KC area. He was very attentive and personable as my agent. He made sure that I had all the information that I needed to make a good decision on my purchase, and even surprised me with my first air filter for my house. If you need a agent I would very much endorse Ray @ SCUDO Realty.

Omar Aldelemi

We where lucky that our first home to buy was through Ray, he was very helpful and patient with our search, with a short time he found the best choice for us and it was our dream home. Thanks Ray. I recommend him for all my family and friends who are thinking of purchasing a home.

Molly Turnbaugh

Ray was super personable and easy to work with when it came to finding my first home. He was very well educated in the market and area I was looking and always was easy to get a hold of when I wanted to see a property or had any questions regarding homes. He worked with me for almost a year trying to find the perfect house for me. Really appreciate his hard work and dedication in his business!

Matthew H

Ray has filled rental properties for me. He has always done an outstanding job of filling the property with the right tenant.

Fady Gergis

One of the best property management Company I worked with. They get on things right away, fixed all the issues we had. Great quick responses and amazing customer service, I was honestly amazed at how they treated us. I totally recommend them to anyone. -Fady Gergis

Dan

Ray was instrumental in helping us purchase a home in Prairie Village. His knowledge of the area and responsiveness to our calls and questions were second to none. We would recommend him to anyone looking to buy or sell a home

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"Ray is our one stop resource for buying and managing investment properties. His expertise and insights in the local rental market is invaluable. Highly recommend!" -Yulin Li

Andrew Fujii

Ray was an awesome realtor! We were out-of-state buyers so he did an extremely thorough video walkthrough of the property and even down the block. We felt comfortable buying the home without ever seeing it in person due to his expertise, communication, and insights.

Agul K

Wonderful experience working with Ray & the whole SCUDO team. We were a first time investor and also remote investors. Ray stuck with us for a year giving us the info we needed until we were ready to actually buy. We just closed on multiple investment properties with SCUDO. They hunted, closed, managed and leased the multiple properties we currently have in the area. Professional, responsive and on top of their game! I have loved my experience so far, and I view them as a strategic partner for any further investments in the Kansas City area.

David Seematter

Ray has been a great partner in finding real estate in the Kansas City market. He is very knowledgeable on the areas within the city. He has gone above and beyond many times. I have had the pleasure of working with him for about 2.5 years as a client purchasing a number of properties. I would highly recommend him to other investors or home buyers.

Dorinda S.

Our rental portfolio was a mess before we began working with SCUDO. I was spending 20-30 hours a week managing my properties in addition to the property manager I had at the time. What was supposed to be passive income was almost a full time job. When we switched to SCUDO, they immediately remedied so many problems. I could see that they were on top of the details and didn't need me managing them on a regular basis. They are also honest and timely when it comes to maintenance and repairs. They keep the books in an organized and easy to follow manner, and deliver monthly statements on schedule. They communicate clearly and efficiently. Now I interact with my property managers only on important decisions, and I am able to spend my time doing other things besides managing my property managers. I don't have to worry that things are falling through the cracks. I wish I had found SCUDO in the beginning. I can't imagine how much easier life would have been.

David Norwood

I have known Ray and his wonderful family for years before needing his services professionally. When it came time to sell my home, he was my first and only call. I have recommended him prior to needing his services due to what I know of him and his family: that they care about their clients, and will do everything they can to help you with the sale, purchase, or management of property. We couldn't be happier now after using their services, and I will continue to strongly encourage anyone with Real Estate needs to have him on your side.

Josh

As an international real estate investor based in Asia, I know how important finding the right property manager is to help me bring my investments to market. I interviewed several realtors and property management companies based in KC before choosing to go with Ray and the company he founded, SCUDO Real Estate and Property Management. Ray and Norma told me that they thought my property would command a higher price than what a lot of the other companies suggested because he would be willing to go the extra mile by doing some of the following: -develop and implement innovative and effective marketing strategies -search for the best applicants -run open houses -market the property extensively -give me USEFUL feedback from showings -always be only a phone call away (I really value this as I am out-of-town) -make recommendations on any necessary renovation issues And guess what? He did EVERYTHING. HE. SAID. HE. WOULD. With the personalized service Ray offers along with his creative and hard-working personality, I am happy to recommend him to you. Josh Seoul, South Korea

Neil

Ray helped me buy 2 investment properties and then rent them out. He is hard working and easy to get along with. He responds to calls fast and is just an all round nice person to work with. I highly recommend Ray Orellano.

Tim

Ray was extremely prompt and always available! He showed me a ton of houses until we found the right one! Ray is a great agent and I recommend him with no reservations!

RJ

Working with Ray made the house hunting experience not so such a pain in the butt. Ray was patient and very informative every step of the way. I would recommend Ray to anybody no matter what side of the Real Estate equation they are on.

Jason

Ray was great. He was available to us at all reasonable hours, and even responded when he was on vacation. He got to know what we were looking for and worked to match us up with the right property. When it came time to make offers he was quick and efficient.

Nathan

After working with Raymond on several joint projects I can't recommend him enough. Raymond has a keen sense for understanding client need and creating scenarios and solutions that benefit them. Raymond is a professional that finds a way to do things in the most thought out and intelligent ways. I respect him for his ethics and his approach to business.

Charlene

Extremely responsive team - never had to wait more than a couple minutes to receive any responses! We used Ray and Brittney to find a downtown apartment as well as to sell our Shawnee, KS home. They are extremely easy to work with, and made the entire process of selling my home incredibly smooth. I couldn't have asked for anything else and highly recommend the Orellano Team.

Andrew

I have nothing but good things to say about Ray and the Orellano team. They are professional yet down to earth, listen to your needs and requirements to recommend the best place for you from a location and fiscal standpoint. They found the place for me after only viewing 4-5 options and I'm so happy with the results. I would recommend Ray to anyone moving forward.

Taylor

I worked with Ray for a little over 8 months until I was finally ready to purchase a condo in Kansas City. He was super helpful throughout the whole process and very patient while I made my decision. Ray's customer service was excellent and he always made himself available whenever I needed some guidance. He was quick to schedule showings for me and was very accommodating, as I was not originally from the KC area. I had a great experience with SCUDO Realty and would recommend this company to anyone in search of a new home!

Mary

Ray was amazing! My fiance and I were driving to KC from Chicago, intent on finding a new home in the course of one weekend, and we were feeling less than excited about the places another management group had lined up for us. Frantic, we contacted a friend in Topeka and asked him to start looking for places that might work for us. That friend ended up sending us a listing that put us in touch with Ray. From our first phone conversation, Ray was on top of our situation; within an hour of giving him our preferences and budget, he'd sent us several listings and was ready to start showing us properties the next afternoon. In the end, within 48 hours of our first phone call, Ray had found us the perfect loft, in the perfect location and it was even under our requested budget max! I highly recommend this team…they know the city, know the market and are all about helping you find exactly what you're after.

Kaushik

Ray was the best realtor i have ever worked with He is a very helpful in every way if you are looking to buy, a home Ray is great he helped me in every aspect of buying a home he even knew about financing, he was very punctual I don't typically write reviews online but have to make an exception for Ray. As a first-time buyer, we had many questions about purchasing a home and what to expect about the entire process. Ray is exactly what you want in a realtor. Highly knowledgeable, who knows the ins and outs of the entire process to include mortgage and closing. We started looking 2-3 months before we expected to move. As we were purchasing our first home therefore it was tough for us to make our mind on few houses we have seen. But Ray showed us whatever we asked for. And finally we got our first dream home. This all happened because of Ray. Ray always made us feel like our time was important. Even though our budget was modest compared to some, Ray made us feel like we were his most important clients at every interaction. He was always willing to look at properties and explain the differences in the structural style, the pros and cons, pluses and minuses of the neighborhood and surrounding areas, etc. He really helped us to narrow down what was important to us and what we really wanted without put pressure on our head. He not only asked us about our wants and needs in a home, but also asked us about ourselves to get a better feel for how to help us find our dream home. If we had a question, we never felt afraid to ask and Ray really made us feel like no question was a dumb question. He was always available to help and put our mind at ease whether via email, text, phone call, or in person. Ray helped us a lot during negotiations with seller and we were happy to buy our home. On the day of closing, despite of extremely bad weather (high winds and extremely low temperature), he drove on time to share our happiness of purchasing our first home. We will DEFINITELY use Ray as our Realtor for all of our future property needs. We also will recommend him to everyone we know regardless of whether they are buying or selling. Ray made the entire home buying experience smooth, easy, and fun. He was with us every step of the way holding our hands, educating us, and making sure that we were calm, comfortable, and most importantly happy. He truly is the best Realtor in the business!

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